Simple pricing

Start free. Upgrade when you need AI.

CareTrack offers two plans: a Free tier with full casework, communications, and client and family portal tools, and Professional with work email, email AI, Knowledge Base, automation, and intelligent learning from previous cases.

Free

€0

forever

Everything you need to manage casework, clients and families, and communication—without AI.

Dashboard & notifications
Clients, families & members
Cases & case activity logs
Case plans & weekly activities
Calendar, visits & meetings
Tasks & todos
Messages (staff & client and family chat)
Clients & family portal
Documents & file sharing
Reports & analytics
Team management & staff
Workload overview
Inter-agency client and family transfers
Data deletion requests
Company settings
Work email (Gmail, Microsoft, IMAP)
Email AI drafts & case-linked replies
AI Knowledge Base assistant
AI automation & drafting
Case-aware AI guidance
Learn from similar cases (AI)

Get started free

Full platform

Professional

for your organization

The complete CareTrack platform—core modules plus work email, email AI, knowledge base, automation, and intelligent learning.

Dashboard & notifications
Clients, families & members
Cases & case activity logs
Case plans & weekly activities
Calendar, visits & meetings
Tasks & todos
Messages (staff & client and family chat)
Clients & family portal
Documents & file sharing
Reports & analytics
Team management & staff
Workload overview
Inter-agency client and family transfers
Data deletion requests
Company settings
Work email (Gmail, Microsoft, IMAP)
Email AI drafts & case-linked replies
AI Knowledge Base assistant
AI automation & drafting
Case-aware AI guidance
Learn from similar cases (AI)

Compare modules

Both plans include the core platform. Professional adds work email, email AI, and every AI capability.

Module	Free	Professional
Dashboard & notifications	Included	Included
Clients, families & members	Included	Included
Cases & case activity logs	Included	Included
Case plans & weekly activities	Included	Included
Calendar, visits & meetings	Included	Included
Tasks & todos	Included	Included
Messages (staff & client and family chat)	Included	Included
Clients & family portal	Included	Included
Documents & file sharing	Included	Included
Reports & analytics	Included	Included
Team management & staff	Included	Included
Workload overview	Included	Included
Inter-agency client and family transfers	Included	Included
Data deletion requests	Included	Included
Company settings	Included	Included
Work email (Gmail, Microsoft, IMAP)	Not included	Included
Email AI drafts & case-linked replies	Not included	Included
AI Knowledge Base assistant	Not included	Included
AI automation & drafting	Not included	Included
Case-aware AI guidance	Not included	Included
Learn from similar cases (AI)	Not included	Included

Common questions

What is included in Free?

Everything to run your agency day to day: clients and families, cases, care plans, calendar and visits, messages, client and family portal, documents, reports, team management, workload, transfers between organizations, and compliance tools. Work email, email AI, and other AI features are not included.

What does Professional add?

Work email inboxes (Gmail, Microsoft, IMAP), email AI drafts linked to cases, the Knowledge Base assistant, automation for drafts and summaries, case-aware guidance when workers provide a Case ID, and learning from similar past cases, so your organization gets smarter over time.

Can we upgrade later?

Yes. Start on Free to set up your organization, invite staff, and onboard clients and families. Contact us when you are ready to enable work email, email AI, Knowledge Base, and automation for your team.

Is the client and family portal included on Free?

Yes. Clients and families get their own portal for plans, messages, documents, visits, and requests on both plans.

Features

Solutions

Resources